A: 24 hours after your order, we will ship your package for free. You will be delivered within 3-5 business days for FRANCE, and 4-6 days for other countries. You will need to leave your contact information so that we can reach you for delivery.
Q: How many bundles do I need for a full head?
A: It depends on your preference. For weaves less than 16 inches, 2 bundles are enough for a full head. But if you want a thicker density, then 3 bundles will be needed for a full head, and it will also depend on the closure you use, whether it's a frontal or a closure.
Q: Can I straighten or style the hair in other ways?
A: Yes, all the hair we sell is virgin hair, so you can straighten, curl, or do other textures, and our hair can also be colored.
Q: How can I know the size? How can I know the length I want?
A: To know more about sizes, please refer to the guide photo below (to measure curly hair, you need to pull the hair well to know the length).
Q: Why are my extensions tangling?
A: Hair tangles when it is dry. Please take care of your hair, washing and conditioning 1-2 times a week. Or consult your stylist for more maintenance tips.
Q: Do I need to pay tax?
A: Normally you don't need to pay tax, but the customs duties for each country are not the same, so if customs ask you to pay tax, we will do what is necessary to reduce the customs duties you have to pay.
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